This Privacy Policy explains how gldn svn (“we,” “us,” or “our”) collects, uses, and shares your information when you interact with us in person at markets, events, pop-ups, or similar activations, and online through our website, email, social media, or any other digital channels we operate (collectively, the “Services”).

By using the Services or providing your information, you agree to this Privacy Policy.

Information We Collect

In person at events and markets We may collect the following types of information when you interact with us at markets, events, pop-ups, or similar activations:

• Contact and purchase details

  • Name (optional)

  • Email address and/or phone number (used for receipts, order updates, or marketing if you opt in)

  • Purchase information (items bought, price, date, location)

• Payment information

  • Card or digital payment details processed securely by our payment provider; we do not store full card numbers

• Preferences

  • Flavor or product preferences

  • Event or product interests you choose to share

Online (website, email, social media, and other digital channels) When you visit our website, open our emails, or interact with our social media or other online spaces, we may collect:

• Information you provide directly

  • Name and contact details when you email us, fill out a form, join a list, or message us

  • Any information you include in your messages, feedback, or inquiries

• Technical and usage information (often collected automatically)

  • IP address, browser type, device identifiers, operating system, and general location (e.g., city/region)

  • Pages viewed, links clicked, time spent on pages, referring/exit pages, and similar usage data

  • Whether you opened an email or clicked a link in it

This information may be collected using cookies, pixels, web beacons, and similar technologies, as described below.

Cookies and similar technologies

Our website and emails may use:

• Cookies (small text files stored on your device)

• Pixels / web beacons (small code or images that track actions)

• Similar technologies used by analytics or marketing tools

These technologies help us:

• Operate and secure the website

• Understand how visitors use the site (for example, which pages are most popular)

• Improve our Services and plan products and events

• Measure and, where applicable, tailor marketing communications and content

Your cookie options

• Most browsers allow you to block or delete cookies through settings.

• If you disable cookies, some site features may not work properly.

If we use any third-party analytics or marketing tools (for example, embedded analytics or ad platforms), their collection and use of data is also governed by their own privacy policies.

How we use your information

Across both in-person and online interactions, we use personal information to:

• Provide and operate the Services

• Process and confirm purchases of our non-alcoholic beverages and related items

• Handle customer service, feedback, and questions

• Manage events, pop-ups, and related logistics

• Communicate with you

  • Send transactional messages (for example, order or event-related messages)

  • Send marketing emails or texts about events, products, or promotions when you have signed up or otherwise given permission, with the ability to opt out at any time

Analyze and improve

• Understand how people interact with our website and brand

• Develop new offerings or refine existing ones

• Legal, security, and compliance

  • Maintain business records, perform accounting, and comply with legal obligations

  • Help detect, prevent, or address fraud, misuse, or security issues

We do not sell or rent your personal information to other companies.

How we share information
We may share information in these limited situations:

• Service providers and partners

  • Payment processors to complete your card or digital purchases

  • Email, SMS, or customer relationship tools that help us send messages and manage contacts

  • Website hosting, analytics, or similar services used to run and improve our online presence

• Legal and safety

  • Where required by law, regulation, or legal process

  • To respond to lawful requests from authorities

  • To protect our rights, safety, and the safety of our customers and the public

These parties are allowed to use your information only as needed to perform services for us and must handle it in line with applicable laws.

Data retention and security

• We keep information only for as long as reasonably necessary to:

  • Provide the Services

  • Maintain records for tax, accounting, and legal purposes

  • Support business planning and operations, as allowed by law

• We use reasonable technical and organizational measures to help protect your information, but no system is completely secure

If you believe your information has been compromised in connection with our Services, contact us immediately.

Your rights and choices

Depending on where you live and what laws apply, you may have the right to:

• Request access to the personal information we hold about you

• Ask us to correct or delete your information

• Object to or restrict certain types of processing

• Request a copy of your information in a portable format, where required by law

You can also:

• Opt out of marketing emails at any time by using the unsubscribe link in our emails or contacting us directly

• Opt out of marketing texts by following the instructions in the message (for example, replying “STOP”) where applicable

We will respond to your request within a reasonable period and in line with applicable law.

Children

Our non-alcoholic beverage offerings and related Services are intended for a general audience and are not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us so we can delete it as appropriate.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or applicable laws. When we make changes, we will update the “Last updated” date below. Continued use of the Services after changes are posted means you accept the updated policy.

Contact us

For questions, concerns, or to exercise any of your privacy rights, contact:

Email: seven@gldnsvn.com

Last updated: December 30, 2025